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August 30, 2023
Question

Metodos abreviados de teclado

  • August 30, 2023
  • 1 reply
  • 216 views

Con alguna de las últimas actualizaciones, he podido apreciar que los métodos abreviados del teclado se han borrado en su totalidad.

 

Ya restauré la configuración y sigue igual.

 

¿Cómo se puede solucionar para no tener que agregar una a una las abreviaciones del teclado?

 

Versión: 28.0

Plataforma: Windows 10

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    1 reply

    Anshul_Saini
    Community Manager
    Community Manager
    September 7, 2023

    Hi @José Moyano,


    I understand that you're facing issues with missing keyboard shortcuts in Illustrator version 28.0. As a first step, I would recommend installing the older beta version. Then there's a workaround that you can try to copy your preferences:

    • Before updating to the latest Illustrator Beta, make a backup copy of your older beta preferences. You can do this by locating the preferences folder on your computer and creating a backup copy of it.

    • You can then copy your backed-up old preferences back into the new beta preferences folder. This should restore keyboard shortcuts to what they were before the update.

    Here's the location of the preferences folder on different operating systems:

    • Windows: C:\Users[Username]\AppData\Roaming\Adobe\Adobe Illustrator Beta 28 Settings\
    • macOS: /Users/[Username]/Library/Preferences/Adobe/Adobe Illustrator Beta 28 Settings/

    Please replace "[Username]" with your actual username.

    Also, can you share the preferences folder of the corrupted beta, which has a missing keyboard shortcut, and confirm which beta version it is & which locale/ language version of the beta you are using?

     

    By following this approach, you can prevent frustration, and it will help us investigate the issue further.

     

    Best,
    Anshul Saini