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agustian ekos98909680
Participant
September 16, 2018
Question

Microsoft Surface pro 5 pen + Adobe illustrator cc2018 pen tool issues

  • September 16, 2018
  • 1 reply
  • 3479 views

I installed Adobe CC 2018 and some other softwares on Miscrosoft Surface Pro 5.

But, I found an issues in the Adobe Illustrator cc2018 and cc2017 when I used a surface pro 5 pen + "pen tool", it is often unable to click. This issues sometime also occurs when using surface pro 5 pen + the "brush tool" and "hand tool".
But somehow, when using a mouse, everything becomes normal.

Then I tried to use the surface pro pen on Adobe Photoshop + pen tool, and it's all normal.
Even I also tried in Adobe Illustrator CS6, the surface pen + "pent ool" are normal too.

I was update windows, reinstal adobe illustrator, find solution on surface pen setting and adobe illustrator preference but still not found solution.

*About driver pen, I think it becomes one with Windows, because surface is from Microsoft, using Windwes 10. No need to install drivers to use it.

This topic has been closed for replies.

1 reply

agustian ekos98909680
Participant
September 17, 2018

Monika Gause
Community Expert
Community Expert
September 17, 2018

There have always been issues with the Ntrig drivers on Surface. Maybe it's the same with this issue.

Such as: Surface Pro 4 and Illustrator cc Pen issues

agustian ekos98909680
Participant
September 17, 2018

Hello Monika. Thanks for reply.

I think the driver is not support for surface pro 5. and I have not found surface pro 5 pen driver