Miscellaneous Error Messages with AI 2021 v25?

Question

Ever since I upgraded to Adobe Illustrator 2021 v25, I've been getting several strange messages, primarily when I'm trying to save files. The messages as best I can remember are as follows:

This file has been modified outside of Illustrator. Are you sure you want to continue?
An unknown error has occurred.

In most cases, the second error message occurs when I hit continue to the first. The strange thing is that, to the best of my knowledge, the file hadn't been modified outside of Illustrator. In every case, whenever I get these messages I am unable to successfully save the file and I usually have to shut down the app.

Has anyone else experienced this problem and if so, what is the solution?

Thanks!

kcrossley · Accepted Answer

Thanks to everyone who responded. I ended up resetting my preferences and that seems to have foxed the problem. Here's the procedure:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

Monika Gause · Answer

Saving to networks is an issue with Illustrator.

https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

You can try if it helps to disable "Background save" in the preferences. Also try if it helps when you disable the "Faster saving on networks" option.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded