MISE A JOUR PLUG-INS ADOBE ILLUSTRATOR ...gros plantage :/

Forum|Forum|3 years ago
November 27, 2022
3 replies
444 views

Bonjour la communauté ! suite à une grosse mise à jour de mon systeme sur Windows, mes logiciels adobe, dont Illustrator, plante et me demande de mettre à jour les listes que vous voyez en pj et de réparer DLL Visual C++, et je ne sais pas comment faire! Merci d’avance pour votre aide!

Third party plugins

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Kevin Stohlmeyer

Community Expert

This page addresses DLL launch errors.

https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html

Normally when I do a major Windows update (10 to 11, etc) I reinstall a clean copy of my Adobe software.

Anubhav M

Community Manager

Hello @caroline27323325etpy,

Sorry to hear about this experience. Would you mind trying to install the Microsoft Visual C++ Redistributable (https://aka.ms/vs/17/release/vc_redist.x64.exe) and checking if it helps?

If not, please try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and share your observations.

Looking forward to your response.

Thanks,

Anubhav

Monika Gause

Community Expert

If nobody else steps in, you could contact Customer Care: https://helpx.adobe.com/contact.html

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