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daved37865138
Participant
Aug 14, 2024 7:59 AM UTC
Answered

Missing fonts in Illustrator on Windows

I've spent a while creating my product labels, and the main font is Bebas Neue Regular. All of the labels are saved as an AI file and i print directly from AI. But a couple of days back that particular font is missing from every document? Its in the thumb nail, and if i open the doc in PS it prints ok. Theres not even palce holders or a substitute font in AI If i check the fonts, it shows up but it is blank on the right where it has the favourite star etc. Checking in the fonts file in windows, it is still installed. Ive tried to restart AI. I've reinstalled AI, but no change. Im on a pc using Window 10, and AI is on CC Thank you
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daved37865138Correct answer
Participant
Aug 14, 2024 11:24 AM UTC

Can you log out and then into your account?

Or deactivate the Bebas font and then activate again?


I uninstalled Bebas abd then reinstalled and all working again

Thanks for your help

 

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5 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Aug 14, 2024 8:45 AM UTC

Can you print other fonts from Illustrator?

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daved37865138Author
Participant
Aug 14, 2024 8:49 AM UTC

Yes, all of the other fonts are there and show in the design.

If i try to select the font for new text, it defaults to another recent font from the design

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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Aug 14, 2024 10:22 AM UTC

Can you log out and then into your account?

Or deactivate the Bebas font and then activate again?

Translate
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