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Big Burr
Participant
March 25, 2022
Question

Missing Link

  • March 25, 2022
  • 2 replies
  • 290 views

A friend sent me his .ai file, but I only see few of his layers and get this message saying couldn't find the linked file. What is he/ am I doing wrong?

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2 replies

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
March 27, 2022

If intend to work with this file in any substantive way, your friend needs to send you all the links. The easiest way is for them to use the File > Package utility in Illustrator.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 25, 2022

Your friend placed all these PNG files, but didn't send them to you.

Can you see them when you open the file in Acrobat?

 

In that case you could also create a new file in Illustrator and then place that file into it.

    B
    Big BurrAuthor
    Participant
    March 25, 2022

    Well yes, I see something else in Acrobat than in Illustrator, but can't see the layers of course (or at least I think you can't see them in Acrobat).

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    March 25, 2022

    So you haven't tried?

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