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Known Participant
July 8, 2026
Question

Mockup Feature does not work and causes illustrator to freeze

  • July 8, 2026
  • 1 reply
  • 32 views

I dont know what the devs have done because it used to be really easy to use.

Now if I have an image and a vector shape, illustrator has a really hard time creating a mock up using those two assets. Regardless whether I select the shape first or the image.

I have a poster design (both in svg and jpeg), and an image of a poster stand (jpeg).
I wanted to put the design onto the poster stand. simple. nothing more nothing less.


But for whatever reason, illustrator never selects the poster design.
The result is a mashed up white vector used from the stand image.


After trying so many times it began too freeze and I had to force quit the application.

I have attached 3 screenshots.
A screen shot of the design and stand.
A screen shot of the design and stand with a vector shape used for the mockup.
A screen shot of the result.

    1 reply

    Monika Gause
    Community Expert
    Community Expert
    July 8, 2026

    FOr the mockup feature Illustrator does not care what gets selected first. All that matters is the stacking order. The vector shape must be on top. Can you show us the layers panel?

    Known Participant
    July 10, 2026

    The vector shape layer is on top of the image layer. It doesn’t work even in that stacking order.

    I have tried putting the image layer on top of the vector layer (just to try) but that doesn’t work either. 

    The result is the same as in the screenshot regardless of stacking order.
    Its a broken feature.

    Monika Gause
    Community Expert
    Community Expert
    July 10, 2026

    So the grey one with the yellow things is the vector artwork? Did you autotrace that? That process will turn it into a gazillions paths.

    You want to just put the poster on that poster stand? That would be easier to do with an image and an envelope. The mockup feature is not necessary for that.

    Like this: