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Participant
Sep 16, 2024 3:13 PM UTC
Question

Mon asus vivobook 15 Oled ne veut pas installer Illustrator

Mon ordinateur ne me propose pas de'installer Illustrator version bureau, en effet il n'existe que la possibilité de telecharger la version sur tablette ( inutile dans mon cas ). 

 

Merci d'avance pour votre aide.

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9 replies

Anubhav M
Community Manager
Community Manager
Sep 16, 2024 3:34 PM UTC

Hello @esteban_6840,

Thanks for reaching out. Would you mind confirming if your computer meets the system requirements listed here: (https://adobe.ly/4egIYHw)?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Participant
Sep 16, 2024 3:41 PM UTC

Tout est au norme, mais il m'est toujours impossible de télécharger la version bureau.

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Anubhav M
Community Manager
Community Manager
Sep 16, 2024 3:46 PM UTC

Hello @esteban_6840,

Thanks for confirming. Would you mind sharing the System Report (https://adobe.ly/3XuVw7q) and screenshots / screen recording of the problem while installing Illustrator so we can check it with the team?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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