Mouse,

Forum|Forum|2 years ago
March 18, 2024
2 replies
255 views

Hola, buenas noches tengo un problema con el puntero del mouse, se ve en algunas partes y cuando quiero posicionarme en la mesa de trabajo el puntero desaparece y no puedo encontrar una solucion. espero que puedan ayudarme, gracias!!

Bug

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T

tradeconnectionfqc

Participant

Tenfo el mismo problema y es critico.. ya probé a desinstalar e instalar illustrator y sigue el problema

Doug A Roberts

Community Expert

It's not an Illustrator bug. It's a problem with that particular build of Windows 11.

Anubhav M

Community Manager

Hello @Juan Pablo31696567zks6, @tradeconnectionfqc,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows to see if it helps.

Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations

Looking forward to hearing from you.

Thanks,

Anubhav

Monika Gause

Community Expert

Please vote for this bug https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-on-windows-11-insider-prev

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