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Prepress36410061ba5v
Participating Frequently
February 12, 2026
Question

Mouse moving with out me moving it.

  • February 12, 2026
  • 4 replies
  • 37 views

In Illustrator 21.1 when I click on art or anything, my mouse wonders off for a second without me touching it? This happens every time I click on anything, so you can image the time it take to finish something. I’ve looked up solutions on google via preferences, and windows 11 with no success. Please help! 

  • the mouse works fine in all other Adobe products, and on the web. I even changed the batteries as a precaution. 

    4 replies

    Prepress36410061ba5v
    Participating Frequently
    February 12, 2026

    I made a typo, I’m working with AI 30.1

    Community Expert
    February 12, 2026

    Is it a corded mouse or wireless? In either case, have you tried unplugging the mouse's cable or wireless transmitter from its USB port and then plugging it back into the port? If that doesn't solve the problem try using a different USB port if one is available.

     

    Also, are you really using version 21.1 of Illustrator? That is an April 2017 release. I wouldn't be surprised if a release that old had compatibility issues with Windows 11.

    Prepress36410061ba5v
    Participating Frequently
    February 12, 2026

    sorry, miss typed it’s version 30.1. I have unplugged the transmitter and plugged in in a different USB port.

    Monika Gause
    Community Expert
    Community Expert
    February 12, 2026

    Which system and mouse is this?

    Do you have a special driver for the mouse?

    Do other mouses work?

    Do you also have a graphic tablet?

    Prepress36410061ba5v
    Participating Frequently
    February 12, 2026

    no tablet, no special driver, just plug and play. 

    Bill Silbert
    Community Expert
    Community Expert
    February 12, 2026

    Does the same problem happen if you use a hard-wired USB mouse? Also what version of InDesign and what exact version of Windows are you using?

    Prepress36410061ba5v
    Participating Frequently
    February 12, 2026

    let me check, haven’t done that.

    Prepress36410061ba5v
    Participating Frequently
    February 12, 2026

    Yes it does.