MSVCP110.dll missing

Forum|Forum|12 years ago
March 20, 2014
2 replies
33431 views

Downloaded and installed CC over the last couple days. Illustrator appeared to work fine yesterday, but now I am getting an error (for Bridge too) that "The program can't start because MSVCP110.dll is missing from your computer. Try reinstalling the program to fix this problem. When I go to the Creative Cloud manager app, it says Illustrator is up to date and doesn't give me the option to reinstall. How should I proceed?

This topic has been closed for replies.

Correct answer amxyz

Hi JR-H,

The problem is caused by the VC redistributable files not being installed problem. Please reinstall the file with the instruction in this help document: http://adobe.ly/1gWTOOu

Let us know how it goes.

Thanks,

Amy

amxyzCorrect answer

Inspiring

Hi JR-H,

The problem is caused by the VC redistributable files not being installed problem. Please reinstall the file with the instruction in this help document: http://adobe.ly/1gWTOOu

Let us know how it goes.

Thanks,

Amy

R

RobertM@ITBdigital

Participant

I feel like I need to add to this since the guide is not a guaranteed fix. For me, the vcredist_x64 was not in the location mentioned in the document. I can only assume something was corrupted when Creative Cloud auto-updated.

Visiting Microsoft's website to grab the latest VC redistributable was an instant fix. Unless Microsoft changes their website format, the link below should take you to the most current version.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0