My Adobe illustrator files aren't showing in creative cloud.

Question

My illustrator files aren't visible from creative cloud when I launch creative cloud from iPad.  Files were created on pc and when I launch creative cloud from pc I see the files in creative cloud files . Help. I'm lost and confused!

Ashutosh_Mishra · Answer

Hi Mike,

Sorry to hear about your experience. Please check saved files on https://assets.adobe.com/files and let us know if you see your Illustrator files here.
Also, make sure you have used the correct Adobe ID to sign in to Creative Cloud app on iPad. Please find more information on help article https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html
Hope it helps.

Regards,

Ashutosh

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