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Participant
April 23, 2020
Question

My Adobe illustrator files aren't showing in creative cloud.

  • April 23, 2020
  • 1 reply
  • 344 views

My illustrator files aren't visible from creative cloud when I launch creative cloud from iPad.  Files were created on pc and when I launch creative cloud from pc I see the files in creative cloud files . Help. I'm lost and confused!

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1 reply

Ashutosh_Mishra
Inspiring
April 24, 2020

Hi Mike,

 

Sorry to hear about your experience. Please check saved files on https://assets.adobe.com/files and let us know if you see your Illustrator files here.
Also, make sure you have used the correct Adobe ID to sign in to Creative Cloud app on iPad. Please find more information on help article https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html
Hope it helps.

 

Regards,

Ashutosh