Skip to main content
Inspiring
April 23, 2025
Question

My daily nightmare has begun

  • April 23, 2025
  • 2 replies
  • 175 views

All day, everyday, I'm let down by this product I have no choice but to use. We are back to the early 90s where you have to save your work after every single operation. Thanks, Adobe 🙎

 

Please do not reply with questions about what I was doing. It doesn't matter. This thing crashes on its own whims now. Each new update brings its own set of horrors.

2 replies

Anubhav M
Community Manager
Community Manager
April 23, 2025

Hello @1671312 Radzik,

I hope Monika's suggestions helped resolve the problem. If not, please try the suggestions shared in this help article (https://adobe.ly/42Ws3Hb) and checking if it helps? Additionally, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/42ZWH2o).

Looking forward to hearing from you.
Anubhav

Monika Gause
Community Expert
Community Expert
April 23, 2025

There are 2 things you can check out:

Boot your computer in Safe Mode. If Illustrator then works, you will need to search for the issue in your computer. It is probably some other app, font, plugin interfering

Uninstall Illustrator. Run the Adobe Cleaner tool and install again. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html