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designsbycadpro78
designsbycadpro78
Participant
Oct 5, 2024 8:43 PM UTC
Question

My illustrator isn't allowing me to use Gen. Fill even with internect connection

hi, 

 

My illustrator won't allow me to run a generative shape despite being connected to the internet.   

 

I have turned on and off the Windows Defenders Firewall and made sure it Adobe is allowed to run on my machine. Please help. 

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1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
Oct 7, 2024 2:48 PM UTC

Hi @designsbycadpro78,

 

I’m sorry you’re facing issues with Generative Fill in Illustrator. Could you please confirm your system specifications, such as CPU, GPU, RAM, and the exact version of Illustrator you are using? This information will help us better understand the issue and provide further assistance.

 

Thank you!​

Anshul

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