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gaialily
gaialily
Participant
February 10, 2021
Answered

my Libraries pannel in illustrator crashes

  • February 10, 2021
  • 1 reply
  • 375 views

Hi, my library pannel in illustrator keeps "crashing". I mean that whatever I click on doesent's work... can anyone help me?
I've attached a screenshot...just to say that none of the icons work if i click on them.

This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi there, 

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Does it happen while working on a specific file?

This information would help us assist you accordingly.

Please try resetting the preferences of the app & see if it helps.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Ashutosh

1 reply

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
February 10, 2021

Hi there, 

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Does it happen while working on a specific file?

This information would help us assist you accordingly.

Please try resetting the preferences of the app & see if it helps.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Ashutosh

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