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ViskoLove
Participant
March 18, 2024
Answered

my mouse is not showing up on Illustrator

  • March 18, 2024
  • 1 reply
  • 293 views

hello,

 

my mouse is not showing up on the working page on Illustrator but it is showing up on the tabs and menus. only not working on the main page I am working on. Coul you help 

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    March 18, 2024

    Please vote for this bug: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-on-windows-11-insider-prev

     

    You are using a beta system?

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      March 22, 2024

      Hello @ViskoLove,

       

      We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows, to see if it helps.
      Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations


      Looking forward to hearing from you.

       

      Thanks,

      Anubhav

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