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Bedri
Bedri
Participating Frequently
Jan 6, 2025 10:38 AM UTC
Question

My problem is as follows: When I need to add something to a text field in an illustrator document I

Hello,
I am a licensed user of Adobe programs.
I am experiencing some problems with Adobe Illustrator. I am using the program with both English and Turkish language support.
My problem is as follows: When I need to add something to a text field in an illustrator document I am working on, it uses a different font beyond my control.

I thought I made a mistake in the extensions but I couldn't find it.
Please help. :)))

4 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Jan 6, 2025 10:59 AM UTC

Hello @Bedri,

I am sorry to hear about your experience. Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv).

In the meantime, would you mind disabling Missing Glyph Protection option in Preferences > Type or installing the latest Illustrator (beta) to see if it helps?

Looking forward to hearing from you.

 

Anubhav

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Bedri
BedriAuthor
Participating Frequently
Jan 6, 2025 11:18 AM UTC
Endless thanks for the quick turnaround. Do I need to install Illustrator (beta). If this will solve the problem, I can do it immediately. Thanks in advance for your support. I look forward to your reply.

Bedri
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Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
Jan 6, 2025 12:02 PM UTC

Check if the updated 29.2 version is available in your region. If not, wait a few days and use the workaround as suggested by Anubhav: Disable the Missing Glyph Protection option in Preferences > Type

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