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Participant
October 24, 2023
Question

my workspace disappeared with newest AI

  • October 24, 2023
  • 2 replies
  • 153 views

Just opened  AI 24 doc; ALL my carefully arranged workspace items have disappeared, will have to rebuild completely. SO ANNOYED!

This topic has been closed for replies.

2 replies

Participating Frequently
January 5, 2024

This happens to me with almost every program in CC every update from InDesign to Photoshop. I save my workspaces and often have to copy and paste them in again. This time however they've disappeared for Illustrator even from the application support folder. This is a persistent issue that is so annoying and such a time waster :(.

Monika Gause
Community Expert
Community Expert
January 5, 2024

Custom workspaces disappear when you reset the preferences. Or when Illustrator resets them.

Monika Gause
Community Expert
Community Expert
October 24, 2023

Did you save your workspaces?

You can do so via Edit > My settings > Export and then afterwards Import

 

But: Illustrator likes fresh preferences after an update.

What you can do is try and replace those settings individually. Here are the locations: https://www.vektorgarten.de/illustrator-settings.html