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October 12, 2026
Answered

Need download link for Illustrator 2024 (V28) due to DXF scaling bugs in v29/30

I’m experiencing scaling issues when handling DXF files in illustrator 2025 and 2026. I would like to roll back to Illustrator 2024 (v28), But this is no longer showing up under Other Versions in Creative Cloud.

Can an Adobe staff member please provide a direct download link for the Illustrator 2024 installer package? I’m running Windows 11. Thanks for your help.

   

    leo.r
    leo.rCorrect answer
    Community Expert
    October 12, 2026

    There are no official ways to obtain Illustrator 2024 anymore. Only the current version + the preceding one are available (that is, 2026 + 2025), as you know anyway. In theory, you can try contacting Adobe support and ask for the 2024 installer, but the chances they’ll provide you the download link are slim.

    Is this bug a known Illustrator bug? Regardless, report your issue in the Illustrator forum and you may get some help:
    https://community.adobe.com/illustrator-650

    1 reply

    leo.r
    Community Expert
    leo.rCommunity ExpertCorrect answer
    Community Expert
    October 12, 2026

    There are no official ways to obtain Illustrator 2024 anymore. Only the current version + the preceding one are available (that is, 2026 + 2025), as you know anyway. In theory, you can try contacting Adobe support and ask for the 2024 installer, but the chances they’ll provide you the download link are slim.

    Is this bug a known Illustrator bug? Regardless, report your issue in the Illustrator forum and you may get some help:
    https://community.adobe.com/illustrator-650

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