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Participating Frequently
May 31, 2022
Answered

Need help with an edit issue.

  • May 31, 2022
  • 4 replies
  • 656 views

I paid someone to create a label for my business and I am trying to change some of the text but it will not let me select any of the text to change. I got back with the person that created the label but she doesn't know why I can't edit it either. I can open other files and edit the text but it won't let me do anything to this label. 

Any ideas?

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Correct answer Jacob Bugge

Sheri,

 

I believe the only ways are to either ask the label creator to edit and resend or ask her to send you a plain version with the actual label/artwork.

 

You can only change the text yourself if you have the font she used.

 

4 replies

Jacob Bugge
Community Expert
Jacob BuggeCommunity ExpertCorrect answer
Community Expert
May 31, 2022

Sheri,

 

I believe the only ways are to either ask the label creator to edit and resend or ask her to send you a plain version with the actual label/artwork.

 

You can only change the text yourself if you have the font she used.

 

Participating Frequently
May 31, 2022

Thank you for your response.  I will get back in touch with her.

Ton Frederiks
Community Expert
Community Expert
May 31, 2022

Have a look at the Links panel. Does it show any embedded images?

The outline mode looks like it contains one. I am afraid you cannot change text.

Participating Frequently
May 31, 2022

Thank you for your response. I will get back in touch with the person I got it from.

Brad @ Roaring Mouse
Community Expert
Community Expert
May 31, 2022

Possibles:

1. the text was converted to outlines, in which case it is no longer editable type

2. the text object is locked. Try Object > Unlock All

3. there's an object in front of the type you want to select which is "getting the way".

If you change your view to Outline mode, you may have better access to each text object.

Participating Frequently
May 31, 2022

Thank you for your response.  I tried to do the Object > Unlock all but it was greyed out and the lock was bold.  I also changed it to the outline mode like you suggested and please see screen print of what it shows.

Brad @ Roaring Mouse
Community Expert
Community Expert
May 31, 2022

Yep, your entire label is an image for some reason. Ask your designer for the raw editable version.

lambiloon
Community Expert
Community Expert
May 31, 2022

Hi, you can show us a screenshot so we can guide you...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Participating Frequently
May 31, 2022

Here is a screenshot.  Hope this helps.