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Chris  G
Inspiring
Jun 3, 2024 8:14 PM UTC
Question

Need help with Illustrator lagging after isolating groups

I recently upgraded my work Mac from iMac Pro (2017) to a Mac Studio (2022) and I notice a few quirky differences. Most are minor but this one really interrupts my workflow because of the lag (or delay) it causes. I want to see if anyone knows what is causing it so that I can stop interrupting myself when I work!

 

Ok, so the issue is when I want to edit something within a group. Typically I isolate the selected group so that it's easier to select the items I need to. Well, on the new Mac, Illustrator does this: https://youtu.be/kKAssq74X7E. This is just a sample document to show as I can't show our customer's artwork, but as you can see, even with simple shapes there is a noticeable lag after isolating the group.

 

I am working locally, no network issues should cause this. I have tried switching from GPU to CPU and that does seem to eliminate the problem, but everything else is slow to work with. So that's not a feasible option for me either. I have uninstalled and reinstalled Illustrator as well and no improvement. I don't really know what else to try! I am really leaning towards it being a computer problem rather than Illustrator but theoretically this Mac should be way faster than my old iMac. Just to be thorough, here is the info on both computers:

iMac Pro (2017)

Processor:3.2 GHz 8-Core Intel Xeon W
Graphics:Radeon Pro Vega 56 8GB
Memory:64GB 2666 MHz DDR4
MacOSSonoma Version 14.0

 

Mac Studio (2022)

Chip:Apple M1 Max
Memory:64GB
MacOSSonoma Version 14.4.1

 

Does anyone have any ideas on how to remove this lag (if possible)?

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7 replies

Alanadeew
Participating Frequently
Sep 21, 2024 1:10 AM UTC

I have this same exact issue when locking and unlocking groups in Illustrator. It makes it really hard to work. I just updated to mac. Running Sonoma Version 14.4  128 GB Memory, Apple M3 Max. I feel like illustrator work's horriblly on this computer. It has so many weird performance issues.

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Monika Gause
Community Expert
Community Expert
Jun 3, 2024 8:45 PM UTC

Is "Displays have separate spaces" turned on?

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Anubhav M
Community Manager
Community Manager
Jun 5, 2024 3:19 PM UTC

Hello @10720254,

I'm sorry to hear about your experience. I hope Monika's suggestions helped resolve the performance issues. If not, kindly try the suggestions shared in this help article (https://adobe.ly/3yHbUsA) to see if they help.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Chris  G
Chris GAuthor
Inspiring
Jun 11, 2024 3:26 PM UTC

Thank you for the suggestions but none of them worked unfortunately.

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