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Inspiring
August 15, 2025
Question

New Illustrator update (29.7.1 (64-bit)), new problems affecting workflow again... (heavy sigh).

  • August 15, 2025
  • 1 reply
  • 816 views

After updating to Illustrator 29.7.1 (64-bit), I have noticed a few bugs that require closing and then restarting the app to regain normal functionality.

Device info:
Processor: 12th Gen Intel(R) Core(TM) i7-12700 (2.10 GHz)
Installed RAM: 32.0 GB (31.7 GB usable)
Device ID: E2CBB747-401A-4019-A61A-8E46AB009247
Product ID: 00355-60917-89669-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display

First issue:  Disappearing color swatches, both fill and stroke.  No apparent reason for the problem.  I was switching between two documents, both in CMYK color mode, copying elements from one to the other, when the color swatches disappeared.  The recent color tiles were still there, a feature that I am starting to like, but the regular tiles were nowhere to be found, and I couldn't select any panels from the swatch library.  I had to close and restart the app.  Once that was done, everything was back to normal for a couple of hours, but then it happened again.

 

Second issue: While editing text fields, it has become nearly impossible to select the first letter of a sentence to make any modifications, such as changing size, spacing, or weight.  No matter how I position the cursor, it will not highlight the first letter of the sentence if swiping from left to right.  If I want to modify the first letter of the sentence, I can only do so by swiping right to left.  Unlike the previous issue, restarting the app does not affect this one; it's constant and very annoying...  But, on the bright side, I was able to quickly disable the annoying Generative AI button.  🙂

 

Regards,

 

Michael

 

 

1 reply

Ton Frederiks
Community Expert
Community Expert
August 15, 2025