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Om Nath Jha
Om Nath Jha
Legend
November 22, 2019
Question

New update for Illustrator - 24.0.1

  • November 22, 2019
  • 33 replies
  • 12015 views

Hi all,

 

The latest release for Illustrator (24.0.1) is live now. In this release, we fixed some stability issues reported after the MAX release. 

 

In this release, we fixed some stability issues reported after the MAX release. 

 

Please check this link for the list of fixed issues in this release.

 

If you don't see the update, check and follow the steps suggested here.

 

Thanks,

Om

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    33 replies

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    M
    mecdos
    Inspiring
    November 23, 2019

     

    i don't see the update on my computer and the suggested steps you linked on didn't change anything. 

      Om Nath Jha
      Om Nath JhaAuthor
      Legend
      November 25, 2019

      Hi there, 

       

      The update is being rolled out in phases. Please wait for a few days for the update. In the meanwhile, you can also check it in the pre-release. Visit - https://www.adobeprerelease.com/ or check the steps mentioned in this UserVoice discussion - https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving

       

      Thanks, 

      Om

      D
      DJBlack1
      Participant
      November 23, 2019

      Getting this error when Illustrator is updating to this new version. I've tried again and same thing. Any suggestions, please?

       

      Exit Code: 145
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 4 error(s), 5 warnings(s) 

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator24-Core', version:24.0.1.341
FATAL: Error occurred in install of package (Name: AdobeIllustrator24-Core Version: 24.0.1.341). Error code: '145'
ERROR: Failed to rename path 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-Settings_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-Settings_24.0.0.330.pimx'. LastError: 2
ERROR: Failed to rename path 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-Settings_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-Settings_24.0.0.330.pimx'. LastError: 2
ERROR: Failed to rename path 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx'. LastError: 2
ERROR: Failed to rename path 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx'. LastError: 2
WARN: Uninstall data 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-Core_24.0.0.330.pimx' could not be found, Warning (Code = 134)
WARN: Uninstall data 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-en_US_24.0.0.330.pimx' could not be found, Warning (Code = 134)
WARN: Failed to rename existing uninstall xml 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-Settings_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-Settings_24.0.0.330.pimx'
WARN: Failed to rename existing uninstall xml 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx'
WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Illustrator 2020\Support Files\Contents\Windows'
-------------------------------------------------------------------------------------
      G
      gsfriend00
      Participant
      December 1, 2019

      Did you find a way around this yet, or a fix? I'm stuck in the same boat.

      I
      ix007
      Participant
      December 3, 2019

      I got the error. Solution was to shutdown my computer and turn back on. Made same error go away. I'm on Windows 7. 

      U
      user1873098
      Participant
      November 22, 2019

      My Illustrator dissapeared. It is no longer on my desktop and I can't open it via the creative cloud window it says cancelling?

      What happened?

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