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Antonio Santos
Participating Frequently
June 6, 2025
Answered

No cloud documents - yet.

  • June 6, 2025
  • 1 reply
  • 197 views

Hello,

I savede pictures on adobe cloud. I can see them when I go to creative cloud desktop app files.

But when I am on ilustrator and try to place immages from my files on creative cloud, it says no cloud documents - yet.

I already tried logoff, and back onn creative cloud, tried different versions of Ilustrator (2025 and 2025 beta), tried saving pictures in different areas and tried relink and place options but nothing makes it work.

Correct answer Anubhav M

Hello @Antonio Santos,

You can also use Creative Cloud Libraries for the same: (https://adobe.ly/4e5sbbz).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 10, 2025

Hello @Antonio Santos,

Could you share more details, like the version of the OS/Illustrator installed, and share a small screen recording of your workflow, including where the files are stored and how you are trying to add them in Illustrator, so I can better assist you?

Looking forward to hearing from you.
Anubhav

A
Antonio SantosAuthor
Participating Frequently
June 16, 2025

Thank you for getting back to me. I spoke to adobe helpdesk and was told I can sabe several extentions on adobe cloud, but I only can link to PSD files, not to jpeg, gif, tif, PDF or other extentions.

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
June 16, 2025

Hello @Antonio Santos,

You can also use Creative Cloud Libraries for the same: (https://adobe.ly/4e5sbbz).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Anubhav

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