NO PUEDO GUARDAR NIN ARCHIVO EN MIS ARCHIVOS

Forum|Forum|1 year ago
September 10, 2024
2 replies
440 views

hola a todos, desde el dia de ayer ningun archivo he logrado guardarlo en mis archivos, de ninguna manera, intente todas las formas posbibles, ya que me sale esta alerta. y con todos los archivos me esta presentando esta situacion

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Srishti_Bali

Legend

Hi @diego30845435nf21

I'm sorry to hear you're experiencing this trouble. I know how frustrating it can be when things don’t work as expected.

Could you please share a few more details to help us understand the situation better?

Which operating system are you using, and what version of Illustrator do you have installed?
When did this issue start happening? Was it after a recent update?
Also, could you let us know where you're trying to save the files? Is it on a local hard drive, an external HDD, a shared location on your office network, or a cloud service like Google Drive or OneDrive?

The more details we have, the better we can assist you in finding a solution.

Thank you for your patience, and we're here to help!

Regards,

Srishti

D

diego30845435nf21Author

Participant

hola gracias por la atencion, mi sistema operativo es windows 11 pro version 23H2 y la version de ilustrator es 28.7.1 (64-bit) .

desde el dia de ayer comenzo esta falla.
los intente guardar en carpetas diferentes de mi pc en ninguna me funciono, intente cambiar el archivo x uno nuevo y tampoco.

Anubhav M

Community Manager

Hello @diego30845435nf21,

Thanks for sharing the details. Would you mind trying to copy the layers/objects to a new file and saving that to check if it helps? Also, try saving your file as a Cloud Document (https://helpx.adobe.com/illustrator/using/cloud-documents.html) and share your observations.

Looking forward to hearing from you.

Thanks,
Anubhav