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K
Kris_-_-_
Participant
October 30, 2022
Answered

No selection at top right I cannot do anything!!!!!

  • October 30, 2022
  • 3 replies
  • 417 views

Every time I use color picker it makes adobe illustrator have no section (top right corner ) and I cannot click or do anything!!!! It's acting really really weird! It's kinda like a weird glitch. 

This topic has been closed for replies.
Correct answer Eugene Tyson

Usually with this type of glitch you can reset your preferences.

 

https://helpx.adobe.com/ie/illustrator/using/setting-preferences.html

 

Failing that

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

3 replies

K
Kris_-_-_Author
Participant
October 30, 2022

It is stuck on the No selection and also not letting me choose any other options it's stuck on the cursor control. But this morning it's working fine but I would like to know what to do if it happens in the near future.

 

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 30, 2022

Since this is a Macbook: I don't know how often you reboot it, but it's always a good idea to do so regularly.

E
Community Expert
Eugene TysonCommunity ExpertCorrect answer
Community Expert
October 30, 2022

Usually with this type of glitch you can reset your preferences.

 

https://helpx.adobe.com/ie/illustrator/using/setting-preferences.html

 

Failing that

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    K
    Kris_-_-_Author
    Participant
    October 30, 2022

    Thank you so much! This morning it's working fine… For now. Thanks for the advice that might happen in the near future.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 30, 2022

    For us to help you, please post a screen capture of what your screen looks like. Please tell us what operating system (exactly) you're running. Please tell us (exactly) what Illustrator version you're using. And what tool do you call "color picker"? There is more than one tool which some people call the color picker

      K
      Kris_-_-_Author
      Participant
      October 30, 2022

      It is stuck on the No selection and also not letting me choose any other options it's stuck on the cursor control. But this morning it's working fine but I would like to know what to do if it happens in the near future.

       

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