Participant

Question

No Touch Workspace when using Wacom One

Forum|Forum|4 years ago
October 11, 2021
1 reply
407 views

Hi,

When I plug in my Wacom One, Illustrator does not give me the "Touch" Workspace option. I've "enabled wacom" in my preferences. I've also tried every combination of plugging it in before launching illustrator, after launching illustrator, before turning on the computer, after turning on the computer, etc...

Is there a way to manually enable the "Touch" workspace?

Thanks!

This topic has been closed for replies.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. Would you mind sharing version of the OS & Adobe Illustrator?

I'd also request you to try the suggestions given on this community post & let us know if they help with your concern.

Regards,

Ashutosh

evoncassierAuthor

Participant

Hi Ashutosh,

I am using Windows 10 and Illustrator CC. Because I am not on a mac, the suggested community post was not relevant.

Thanks,

Evon

Community Manager

Community Manager

Hello @evoncassier,

We are really sorry for the experience you are having. This is not the experience we want you to have.

I would request you to please try the steps suggested in these community posts:
https://community.adobe.com/t5/illustrator-discussions/touch-gestures-not-working-in-illustrator-on-windows-system/m-p/11575106

https://community.adobe.com/t5/illustrator-discussions/illustrator-2020-won-t-let-me-use-the-touch-screen-on-windows-10/m-p/10769507

Let us know how it goes. If you need further assistance feel free to reach out. We'd be happy to help.

Thanks,

Anubhav