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Kyle25599063f0ik
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August 29, 2023
Answered

"Not enough image to finish display" Error Message

  • August 29, 2023
  • 1 reply
  • 746 views

Hey my team and I are working in Illustrator and were working on 27.8.1. However it's been giving us problems when sending our files to print.

They manifested themselves as an issue about a week and a bit ago for myself where I noticed some of my images were only loading 1/4 in the Mac preview window (See attached) and then when I tried to bring them into Indesign they would say the above. (on occasion they would load but be completely unusable (also see attached)) They would save and load without issue but I couldn't place a .ai into Indesign and loading up a .PDF (or more specifically a .AIDF) into Accrobat wouldn't load. This happened no matter what I tried to export as.

Fast forward this has now become and issue in the printing stage as our rip software can't even load the image to process it (IDK what software our rip is.) As a team we've had to roll back to 27.7

Not sure what's happening here but I've also not seen anything about this here or elsewhere online so thats why I'm putting this out there

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi @Kyle25599063f0ik,

 

I'm sorry to hear that you're encountering issues with Illustrator. You're not alone in this experience, as we've had reports from other users as well.

 

I want to assure you that our team is aware of this issue. The bug has been logged, and we have successfully reproduced the problem. Our developers are actively working on a fix to address this issue.

 

In the meantime, for updates and progress on the issue, I recommend upvoting & keeping an eye on this UserVoice thread: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47158804-adobe-.... This is a valuable channel for staying informed about the status of the bug and any upcoming fixes.

 

We appreciate your patience and understanding as we work to address this issue.

 

Best regards,

Anshul Saini

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
September 1, 2023

Hi @Kyle25599063f0ik,

 

I'm sorry to hear that you're encountering issues with Illustrator. You're not alone in this experience, as we've had reports from other users as well.

 

I want to assure you that our team is aware of this issue. The bug has been logged, and we have successfully reproduced the problem. Our developers are actively working on a fix to address this issue.

 

In the meantime, for updates and progress on the issue, I recommend upvoting & keeping an eye on this UserVoice thread: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47158804-adobe-.... This is a valuable channel for staying informed about the status of the bug and any upcoming fixes.

 

We appreciate your patience and understanding as we work to address this issue.

 

Best regards,

Anshul Saini

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