O SISTEMA NUVEM

Hello @maxwellm99607480,

Would you mind sharing more details, like the OS/Illustrator version, if Illustrator behaves this way with new files, and a screenshot of the error message, so I can better assist you?

Also, try connecting to a different network and disabling the firewall/antivirus/VPN (if any) and share your observations.

Anubhav