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Participating Frequently
November 24, 2023
Question

Objects move when I select, direct selection tool problems

  • November 24, 2023
  • 1 reply
  • 613 views

Hi, I have a problem with Selection and Direct Selection Tool. When I select the object, it moves by itself. Also direct selection tool doesn't work normal: objects move generally, not the points I'm selecting. Also when I want to align 2 objects corresponding to one of them (so I choose 2 objects, and then 1 of them to align to which), it doesn't highlight. When I choose some object and want to choose some instrument to use, the object moves on the canvas to the direction of the instument panel. 
I have Adobe Illustrator 2024 (the same with older versions, also tried to reinstall current version and install older), MacOS 13.5.2. I have wacom, but this problem occurs not only with wacom, but also when I work on my laptop touchpad.

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1 reply

Monika Gause
Community Expert
Community Expert
November 25, 2023

Did you already contact Customer Care?

Participating Frequently
November 26, 2023

Yes, I contact with Adobe Virtual Assistant, I hope it will help