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Bradford_Jenna
Participant
October 18, 2017
Question

October 2017 update to Illustrator - insane lines!

  • October 18, 2017
  • 3 replies
  • 744 views

I just updated Illustrator to the October 2017 release today and I'm having this insane issue with these diagonal red lines gong all the way to the edge of the space. It happens when the object is selected and I press CTRL, and when I use the direct selection tool. The lines seem to be related to each anchor point or edge. But it is IMPOSSIBLE to work on anything with this going on. I mean, seriously, look at this..

Please help!!!

This one is showing how far the lines go when I have the whole thing selected and press CTRL:

This is the cloud selected with the direct selection tool:

This topic has been closed for replies.

3 replies

tanners59540600
Participant
January 31, 2018

I am having the exact same problem and I can't find a permanent fix!  Anyone else been able to fix this?

Monika Gause
Community Expert
Community Expert
January 31, 2018

Does the CPU Preview help?

Bradford_Jenna
Participant
October 19, 2017

Well after I re-installed it, the problem went away, and when I came back from lunch, the lines were back. I am at a loss. This still needs an answer. I don't know how to mark this back to Needs An Answer.

Monika Gause
Community Expert
Community Expert
October 19, 2017

Try and turn off GPU acceleration.

Monika Gause
Community Expert
Community Expert
October 18, 2017

You would need to upload the AI file and share a link.

Bradford_Jenna
Participant
October 18, 2017

how?

Monika Gause
Community Expert
Community Expert
October 18, 2017

Uploed it to Dropbox or the like and post the link here. Thank you.