On a Mac: Can't open ANY files in AI: "Error Loading Plugins. DxfDwgFileFormat.aip"

Question

Hey all,I am trying to do revisions to drawings for a client today and am getting a message, "Error Loading Plugins. DxfDwgFileFormat.aip". I click the Okay button, Illustrator opens up, but I cannot open ANY Illustrator files AT ALL. Client is NOT going to be happy. Illustrator updated a couple days ago (in the background, unbeknownst to me). I am running version 26.3.1. Also, I am on Mac OS Mojave 10.14.6. I have no idea what's going on, it was working fine yesterday. I haven't changed anything. Why is this doing this?

Anshul_Saini · Answer

Hi @Supernaut63,

We are sorry for the trouble. I would like to inform you that there has been an ongoing issue with this plugin. If it is one of that cases, then please try the following workarounds:

1. Upgrade to macOS 10.15 or newer.

2. Install an older version, i.e., v25.4.5.

3. Try the steps shared in this article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html)

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,

Anshul Saini

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.