Skip to main content
G
Graphtivity_.2038
Participant
October 2, 2024
Question

open file access

  • October 2, 2024
  • 1 reply
  • 118 views

the abb say that it could not open the file because the owner accesss, but i am the owner. how can i fix that

This topic has been closed for replies.

1 reply

Srishti_Bali
Srishti_Bali
Legend
October 2, 2024

Hi @Graphtivity_.2038,

 

No worries at all! It seems like it might be a permission issue and I understand how frustrating this can be. The steps provided here should help, but if not, could you please share the following details:

  • Version of Illustrator and operating system.
  • A screenshot of the error.
  • Where the file is saved (system HDD, shared location, network drive, or external HDD).

 

With this information, I can better assist you. We’re here to help!

 

Regards,

Srishti

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices