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Gianni Muntoni
Gianni Muntoni
Inspiring
November 21, 2018
Answered

"OPEN WITH" default problem

  • November 21, 2018
  • 3 replies
  • 595 views

Since the new update 23.0.1 it is not more possible to open a file default with illustrator.

just illustrator files opens with illustrator, is no more possible pdfs... eps...

i tried several times installing and unistalling illustrator different versions.

the problem persist.

Now i installed both, CC2019 and CC2018, and the same, it is not possible to change starts only default with cc2018.

(or other apps) but never with CC2019.

After 7 installations of new and old versions, removing all files from C registry, an comparing with my older pc with windos 7 (there are no problems), i can not find a solution.

asus gt752v

Windows 10 see attached screnshot.

    This topic has been closed for replies.
    Correct answer Gianni Muntoni

    Thank you Monika Gause,  i fixed the problem doing like suggested in the tread von joosdm20559267 am 22.10.2018 12:04

    just set for my needs,  so i am writing my modifications if someone has the same problem.

    hoping that the new version fix the bug,  it is possible to open a .pdf  default with illustrator on this way:

    First check wether you have all the newest updates from adobe CC and if you indeed have Illustrator version 23 installed. You can check this in the about info in the help menu

    !! Be aware that making the wrong changes trough regedit can be harmful to your Windows installation !!

    • Press start button + R at the same time
    • Type in Regedit and press ok.
    • You will probably get a Yes / No Windows security question > select yes
    • Regedit opens
    • Browse to Computer > HKEY_CLASSES_ROOT > .pdf  (or anoter file you want to open default)
    • Check the entry called: (Default)
    • If it says Adobe.Illustrator.22 (or another entry) you can try changing it by double clicking the entry to Adobe.Illustrator.23
    • After you made the changes click ok and close regedit and try clicking an Illustrator file

    3 replies

    Gianni Muntoni
    Gianni MuntoniAuthorCorrect answer
    Inspiring
    November 21, 2018

    Thank you Monika Gause,  i fixed the problem doing like suggested in the tread von joosdm20559267 am 22.10.2018 12:04

    just set for my needs,  so i am writing my modifications if someone has the same problem.

    hoping that the new version fix the bug,  it is possible to open a .pdf  default with illustrator on this way:

    First check wether you have all the newest updates from adobe CC and if you indeed have Illustrator version 23 installed. You can check this in the about info in the help menu

    !! Be aware that making the wrong changes trough regedit can be harmful to your Windows installation !!

    • Press start button + R at the same time
    • Type in Regedit and press ok.
    • You will probably get a Yes / No Windows security question > select yes
    • Regedit opens
    • Browse to Computer > HKEY_CLASSES_ROOT > .pdf  (or anoter file you want to open default)
    • Check the entry called: (Default)
    • If it says Adobe.Illustrator.22 (or another entry) you can try changing it by double clicking the entry to Adobe.Illustrator.23
    • After you made the changes click ok and close regedit and try clicking an Illustrator file
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 21, 2018

    Thank you for the added details - will surely help others.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 21, 2018

    There are a couple of threads around this issue. Not every solution works for everyone, so you can start here: My Illustrator files opens as XD files and I can't change it  and then maybe search for other threads.

    sara_pixels
    sara_pixels
    Inspiring
    November 21, 2018

    It's not so much a fix, as a work around, but you can also drag the file you want to open directly over to the icon for Illustrator and it should open directly that way.  Just keep an Illustrator icon in your dock, and anytime you want to open something with it, you drag the file itself directly to it.  At least, this works on a Mac.  A Windows machine would likely run differently.

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