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Fraard
Participating Frequently
January 18, 2018
Question

Opening Illustrator causes GData Antivirus to stop the connection

  • January 18, 2018
  • 2 replies
  • 565 views

https://scproxy-prod.adobecc.com
When oppening Illustrator, my GData Antivirus stop the connexion because of a virus detection !
Does it means something could be infected in the cloud ?

Thanks

This topic has been closed for replies.

2 replies

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
February 8, 2018

Hi Fraard,

Please disable your antivirus and reinstall Illustrator from the Creative Cloud.

Download and install Creative Cloud apps

Regards,

Srishti

Omar.Fathy
Community Expert
Omar.FathyCommunity Expert
Community Expert
February 6, 2018

You are sure that you have downloaded Illustrator from Adobe Creative Cloud ?! with license ??!

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