OUT OF GPU MEMORY

Forum|Forum|1 year ago
April 30, 2024
2 replies
2463 views

I recently started using the online Adobe Illustrator and within a few months am "out of GPU Memory" everytime I open a file. I've combed thru these community boards, and am still not sure what to do.

2 questions I hope someone can help me with

1) Is it a big difference if I just turn off the GPU option?

2) How do I go about getting Upgrading my GPU if I decide/need to ??

Thank you!

This topic has been closed for replies.

Monika Gause

Community Expert

The web version runs in Chrome. The browser Chrome is not known for being overly careful with its use of RAM.

Do you leave your computer running for months? Or how do you mean that in a few months you are out of RAM?

A

Anubhav M

Community Manager

Hello @jammomc,

We understand that technical issues can be frustrating. Would you mind trying the suggestions in this help article (https://adobe.ly/3w9Ql3b) and letting us know if they help?

Looking forward to hearing from you.

Thanks,

Anubhav