Outline View (ctrl + y) Does not work

Forum|Forum|1 year ago
October 5, 2024
2 replies
440 views

Hello, my computer crashes when I use the Outline View command, whether Crtl + Y or E. These are its settings:

AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz
When I close Illustrator, it shows the outilne, as if it had crashed. Can anyone help me? I found other similar topics here, but without solutions

This topic has been closed for replies.

B

Bobby Henderson

Community Expert

What kind of graphics card or graphics chipset is installed in the computer? Are the drivers up to date? Even if it's a fairly new computer system the graphics driver could be out of date.

Monika Gause

Community Expert

Does that happen with all files?

Did you already reboot the computer?

Did you already reset the preferences?

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Gabriel24228495icztAuthor

Participant

I just subscribed to ADOBE for the first time, so it's coming with factory settings. I opened it several times and restarted it, but it's still the same.

Monika Gause

Community Expert

What happens when you turn off the GPU acceleration in the Preferences?

What kind of driver is installed for the card?

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