Outlining text results in "Can't finish previewing, Could not complete the requested operation."

Question

I have found a number of posts talking about the error message but none associated with trying to outline text. All solutions point to a lack of RAM as the issue or an issue with the Illustrator build (25.4.1).

I don't think RAM is my issue , especially as I have tried the above process with only Illustrator running.

As ever I have a print deadline today with no way of getting the file out that adheres to the printers requests.

Any thoughts, MUCH appreciated.

wazzzzo · Accepted Answer

I have worked out what was happenning (although it doesn't explain why it was working on an older version on one machine).

I had Paragraph Styles on the copy that I was trying to Outline. Somehow (and I have struggled to replicate this) the style had no stroke colour and the fill colour was "?". When I tried to outline this it returned the error "Can't finish previewing, Could not complete the requested operation.".

It seems the confusion arises as there is no information as to what to fill the new outlined shape with???

Sorting the paragraph style colours allowed me to outline the copy.

Anshul_Saini · Answer

Hi there,

Sorry to hear about your experience. This is not the experience we want you to have. I would request you to install v25.4.1 in your free time and share a few more details like:

Was this error occurring while working on a specific document or all?
Was this error occurring with a particular font or all?
Could you share a screenshot of the error and font name?
Could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via DM.
Were there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
Did you try resetting Illustrator Preferences ( https://helpx.adobe.com/illustrator/using/setting-preferences.html)?
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

I will be looking forward to your response.

Thanks & Regards,

Anshul Saini

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