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Have a Louk
Participant
September 23, 2022
Answered

Ouvrir un fichier de données de récupération

  • September 23, 2022
  • 2 replies
  • 443 views

Bonjour à tous,

 

J'ai involontairement écrasé un document Illustrator que j'aimerais récupérer. Pour cela, comme l'option de sauvegarde automatique est activée sur mon logiciel (toutes les 2mn) je souhaitais récupérer un des fichiers de données qui se trouve dans appdata>Illustrator>data recovery (entre autres) mais les fichiers qui s'y trouvent sont des fichiers .AID ou bien des fichiers sans extension que je ne parviens pas à ouvrir sur Illustrator.

 

Comment puis je faire pour récupérer cette précédente version du fichier? 

J'ai aussi la case "enregistrement en ligne toutes les 5mn" de cochée mais je ne vois rien sur mon creative cloud...

 

Ma version d'illustrator est la 26.5 et je suis sous windows 10

 

Merci pour votre aide! 

 

Louise

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Have a Louk,

 

Sorry to hear about this experience. On restarting Illustrator, the app auto-recovery process gets initiated and opens up all the unsaved files with the Recovered suffix. If that did not happen, the file could not be recovered. I would request you save multiple copies of your active project to avoid such a scenario in the future.

 

You may learn more about how Illustrator's recovery works here: https://helpx.adobe.com/illustrator/kb/recover-files-after-crash.html.

 

Kindly update this thread if you need further assistance. We's be happy to help.

 

Thanks,

Anubhav

2 replies

A
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
September 23, 2022

Hello @Have a Louk,

 

Sorry to hear about this experience. On restarting Illustrator, the app auto-recovery process gets initiated and opens up all the unsaved files with the Recovered suffix. If that did not happen, the file could not be recovered. I would request you save multiple copies of your active project to avoid such a scenario in the future.

 

You may learn more about how Illustrator's recovery works here: https://helpx.adobe.com/illustrator/kb/recover-files-after-crash.html.

 

Kindly update this thread if you need further assistance. We's be happy to help.

 

Thanks,

Anubhav

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    September 23, 2022

    Data recovery is not a backup, it is only used to recover files when your computer or Illustrator unexpectedly crashes.

    It does not help you right now, but you have a CC account, so you can sync your files by saving them in your CC files folder.

    They automatically get versioned (you can go back to previous file versions for at least 10 days ago).

    And still make traditonal backups as well...

    Sync:

    https://helpx.adobe.com/creative-cloud/help/sync-files.html

    Versioning:

    https://helpx.adobe.com/creative-cloud/help/versioning-faq.html

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