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Known Participant
May 15, 2022
Question

p700 not printing entire image

  • May 15, 2022
  • 1 reply
  • 352 views

I've used the p700 for several years. I print exclusively on heavy-weight roll paper. Recently it started printing only? two-thirds of the image. If the page set up says 12x24, the print comes out 12x13?  It even has the dotted cut line but the sizes are wrong?

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1 reply

Monika Gause
Community Expert
Community Expert
May 15, 2022

Has there been a system update? Driver update?

lanny47Author
Known Participant
May 16, 2022
No no changes in setup?
Anubhav M
Community Manager
Community Manager
May 16, 2022

Hello @lanny47,

 

Sorry to hear about this experience. I would request you try printing with a different application to check if you are facing the same problem. If yes, there might be an issue with the Page Setup which you may need to re-check.

 

Also, try updating/reinstalling the drivers for your printer: https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/SureColor-Series/Epson-SureColor-P700/s/SPT_C11CH38201#drivers

 

If the issue persists, kindly provide more information such as the exact version of Illustrator and the OS.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav