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Olá Caio, tudo bem?
Estou com uma dúvida em como instalar a versão anterior, sabe me dizer como fez?
Já que o meu Windows é 10

Obrigada

Hello @Caio Bravo,

We know that technical glitches can be annoying. Have you considered resetting your Workspace or switching to the default one (https://helpx.adobe.com/illustrator/using/workspace-basics.html#:~:text=for%20more%20information.-,Workspace%20overview,-Illustrator%20provides%20you) to see if it resolves the issue?

If not, kindly try resetting Illustrator's preferences as described in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and share your observations.

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned in the article.

Looking forward to hearing from you.

Thanks,

Anubhav