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R
Ricardo281378713tcu
Participating Frequently
October 21, 2024
Question

Partially hidden text on start screen when using UI Scalling

  • October 21, 2024
  • 1 reply
  • 461 views

The text is half hidden when I start Adobe Illustrator with UI Scalling enable. See screenshot.

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
October 21, 2024

Hello @Ricardo281378713tcu,

I am sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator and the screen resolution/scaling used in the OS preferences and the UI scaling used in Illustrator, so I can check this with the team?

Looking forward to hearing from you.

 

Anubhav

R
Ricardo281378713tcuAuthor
Participating Frequently
October 21, 2024

Below, the details you asked:

  • AI version: 29.0
  • OS version: 14.7 (23H124)
  • Screen resolution: 2560x1440
  • OS scaling: None
  • UI Scalling: Half way (but the problem occurs in every setting)
Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
October 28, 2024

Hello @Ricardo281378713tcu,

Sorry for the delayed response. Kindly allow me some time to check this with the team.

Anubhav

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