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evanoktavianus
evanoktavianus
Participant
August 6, 2020
Answered

Pasting text from word/powerpoint to Illustrator produce gibberish symbols instead

  • August 6, 2020
  • 5 replies
  • 26359 views

Hi, whenever I paste text from word/power point to illustrator, I always get gibberish symbols like these: !"#$%. The object is recognized as characters in the Illustrator, and I can change its font type and size.

 

Pasting chart however works fine.

 

I have tried using different fonts, including those who I have made sure are available in the Illustrator but I still get the same result. I have also tried resetting preferences, uninstalling the program, uninstalling creative cloud, cleaning adobe installation using adobe cleaner tools, yet I am still getting the same problem. 

 

My system is Mac Mojave, with Office 365 Subscription, and Adobe Creative Cloud (trial version)

 

Any help would be appreciated. Thanks

    Correct answer Sales21914949agz1

    Anw, i have the same problem, and i changed it to Verdana and voila works!

    5 replies

    Sally-Ann28414872ncyh
    Sally-Ann28414872ncyh
    Participant
    February 3, 2026

    Worked for me. Thanks!!!!

    mathildek45400641
    mathildek45400641
    Participant
    March 19, 2024

    Hi!
    The font that always works is Myriad Pro for me. Nevertheless, it seems silly that basic fonts such as Arial do not paste over. 

     

      Z
      Zain29079596bhlx
      Participant
      March 27, 2023

      Hey was following up on this thread to see if any solution was noted. I have been having similar difficulty with copy/paste from ppt to Illustrator on my Mac.

        Larry G. Schneider
        Community Expert
        Larry G. SchneiderCommunity Expert
        Community Expert
        March 27, 2023

        What font is being used in the PPT presentation?

        Larry G. Schneider
        Community Expert
        Larry G. SchneiderCommunity Expert
        Community Expert
        August 6, 2020

        Change the font being used in the PP or word file to something other than Calibri like Times New Roman and try again.

          S
          seanmcdade10982327
          Participant
          October 23, 2023

          I have the same problem. Type is set in Arial (body). Switched it to Times New Roman, same gibberish.

          Anubhav M
          Community Manager
          Anubhav MCommunity Manager
          Community Manager
          November 6, 2023

          Hello @SeanMcDade2566668,

          Sorry to hear about this experience. Would you mind creating a Text Box in Illustrator and pasting the text from PowerPoint/Word into that to check if it helps?
          Looking forward to hearing from you.

           

          Thanks,

          Anubhav

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            August 6, 2020

            Do you have any third party extensions installed in the system that enhance the clipboard?

            Is there an option in Word to copy text-only?

            Can you try different settings for the clipboard in the Illustrator preferences (in the File handling & clipboard section)? Maybe turn off the SVG option.

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