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talos72
talos72
Inspiring
Jul 16, 2024 9:44 PM UTC
Question

Pattern options crashes AI 28

Hello 

 

I noticed v28 crashes every time I try opening pattern option. I installed v27 and pattern tool works without any issues. So for pattern making I have to.use v27. But I have no idea what is going on with v28. 

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    8 replies

    Srishti_Bali
    Srishti_Bali
    Legend
    Jul 17, 2024 10:05 AM UTC

    Hi @talos72

     

    I’m sorry to hear about the crashing issue you're experiencing. Could you please provide a few more details, such as your operating system and the version of Illustrator you’re using?

     

    Also, these problems often occur due to corrupt preferences. Please try resetting the preferences and let us know if the issue persists. We appreciate your patience and are here to help.

     

    Regards,

    Srishti

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    talos72
    talos72Author
    Inspiring
    Jul 17, 2024 10:36 AM UTC

    My system.is Windows 10. I am using AI v28.5

     

    I tried resetting prefs by removing setting folder and letting Illustrator rebuild it. It didn't work. I still get crash every time I open Pattern Options window. 

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    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Jul 18, 2024 12:05 AM UTC

    Are you entering the pattern options with selected artwork? How complex is that artwork? what kind of elements are selected?

    Can you use the pattern options with simple artwork?

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