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Participant
Aug 17, 2024 12:33 AM UTC
Question

PDF Corrupt

I saved artwork in the pdf format from illustrator, but the pdf file now has been corrupted and I have lost a lot data. Kindly help me.

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9 replies

Monika Gause
Community Expert
Community Expert
Aug 18, 2024 9:45 AM UTC

This is the reason why saving often is not sufficient for safety.

You have to save backup versions of your files.

 

This kind of stuff should not happen, but it does happen. Is "Save in background" turned on in the Illusrator preferences? If so, turn it off.

Did your computer crash while you were saving the file?

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Anubhav M
Community Manager
Community Manager
Aug 19, 2024 11:04 AM UTC

Hello @Zain_Tariq3348,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during editing?

 

Also, kindly share a link to a sample file after uploading it to Dropbox, Google Drive, etc., so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Ton Frederiks
Community Expert
Community Expert
Aug 17, 2024 7:30 AM UTC

Where do you save your files?

Can you try to resave your .ai file as .pdf on the desktop?

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Participant
Aug 17, 2024 1:18 PM UTC
I saved it in hard drive
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Ton Frederiks
Community Expert
Community Expert
Aug 17, 2024 2:19 PM UTC

Not in a synched cloud  folder? And you do not have the .ai file anymore? Did you save as PDF and turned Illustrator Editing off?

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Brad @ Roaring Mouse
Community Expert
Community Expert
Aug 17, 2024 2:32 AM UTC

Does the PDF open properly in Acrobat or another PDF viewer?

What exactly are you doing to get this dialog...e.g. are you trying to File > Open > it?

Is it just this one file or others as well?

Can you upload the pdf here for one of us to look at?

 

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Participant
Aug 17, 2024 9:39 PM UTC

It is not opening anywhere neither in the pdf reader nor in illustrator

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