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Participant
November 10, 2023
Answered

Pen and Curvature tool glitch

  • November 10, 2023
  • 3 replies
  • 1117 views

I use the pen and curvature tool a lot when designing and I have noticed since the latest update after using both tools for a while they start glitching and I can't place shapes in the correct places or neatin up lines. It's like there is only certain places I can put my anchor points.

 

I have tried resetting my preferences and turning of the snap to point I even uninstalled and reinstalled illustrator and cleared some space of my desktop nothing seems to work.

 

I'm working on a windows laptop. Attached below is a video of the problem. 

This topic has been closed for replies.
Correct answer Hope3353052584e4

I went to view then down the end I saw snap to pixel was turned on so I turned it off and everything seems to be back to working normally. 

3 replies

Hope3353052584e4AuthorCorrect answer
Participant
November 17, 2023

I went to view then down the end I saw snap to pixel was turned on so I turned it off and everything seems to be back to working normally. 

Participant
November 11, 2023

OMG Illustrator started giving me the exact same issue yesterday too!! I even went so far as to completely uninstall and reinstall Illustrator to see if that would fix the bug. I transferred all of my work over to a new file and it was working fine until literally 5 seconds ago when the same bug started happening again. I can't just keep moving my work to a new file. This has to be an app issue. I am so glad I'm not the only one. I thought I had pressed a command somehow. The pen tool just suddenly stops working and isn't functional. It's the weirdest thing. I have a mac desktop so it's not a system thing.

Participant
November 11, 2023

I thought I was the only one too thank god I'm not the only one, hopefully its a bug issue they get fixed soon its sooo annoying.

 

DougKatz17096006
Inspiring
November 10, 2023

Do you have Smart Guides on? Does it help if you turn them off?

Participant
November 10, 2023

I turned them off and that seems to be working so far. Thank you so much.

Participant
November 11, 2023

Nevermind its gone back to glitching again. The tool works fine for a while and its like its getting tired halfway through my design