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artip visual
Participant
Oct 20, 2024 1:14 AM UTC
Question

PENCIL TOOL

this is too strange, it should be after upgrading to AI 2025, the tools are getting better, this is why it's ugly, especially for the pencil tool, too smooth. The accuracy of the strokes can no longer be as perfect as we want, even though the accuracy has been set to accurate, the scratches are still smooth. Please fix this adobe.

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5 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Oct 29, 2024 9:10 PM UTC

Hello @artip visual,

Our product team has tried fixing this problem with the latest update for Illustrator. Would you mind updating Illustrator to check if it helps resolve the problem?

Looking forward to hearing from you.

 

Anubhav

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Kurt Gold
Community Expert
Kurt GoldCommunity Expert
Community Expert
Oct 29, 2024 9:20 PM UTC

Anubhav,

 

do you know why the issue only happened to some users, but not to all users? For example, I could not reproduce the problem at all in Illustrator 29.0.

 

Would be interesting to know the reason.

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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Oct 20, 2024 9:36 AM UTC

There are already several Uservoice reports about it, e.g. this: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48973289-ai2025-the-pencil-tool-has-become-unusable-again

 

Please support it to get notified.

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Oct 22, 2024 4:20 PM UTC

Hello @artip visual,

I am sorry to hear about your experience. We have already escalated this to the product team, and they are investigating it. I will update this thread as I have more information.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.


Anubhav

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 20, 2024 1:18 AM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
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