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Participant
September 12, 2025
Question

Pencil tool in illustrator update is not working properly

  • September 12, 2025
  • 1 reply
  • 73 views

I am using an oval shape and tryint to use the pencil too to change the shape - 
With the same shape selected - one time it fills the pencil part but does not change the shape - then a few strokes later it adds the pencil line only - at one point it deleted points that outlined the shape.

Example 3 shows what happened when added the pencil stroke from the stroke of the shape - it cut it into 2 parts.    

All of this started with latest update.   I made all suggested changes to the preferences and it didn't fix the problem.  I als drew from the path which also didn't work.

1 reply

Anubhav M
Community Manager
Community Manager
September 12, 2025

Hello @ArtisticTrend,

I'm sorry to hear about your experience. Does Illustrator behave this way with all shapes? If yes, could you please share a small screen recording of your exact workflow and the problem, so we can check this with the team?

Also, try installing an earlier version of Illustrator (https://adobe.ly/3K1vANu) and share your observations.

Looking forward to hearing from you.

Anubhav