Photoshop Illustrator library thumbnail not showing

Forum|Forum|4 years ago
April 6, 2022
2 replies
184 views

I have updated everything and signed out and back in. My library thumbnails are not showing my new content that I bring over from illustrator and put into photoshop. How can I fix this?

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marliton

Community Expert

Hi. Sometimes, singing out and signing in again on the Creative Cloud desktop application fix those issues.

You can try resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

Marlon Ceballos

Kevin Stohlmeyer

Community Expert

Does your Creative Cloud desktop app (not PS or AI) require an update?

I've seen this before when an update is pending. It wont sync, thereby affecting libraries.

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