Skip to main content
Participant
Nov 20, 2024 9:16 PM UTC
Answered

Placing PNG in Illustrator doesn't have transparent background

Does anyone know why my PNGs are showing up on Illustrator like this?  It shows a white background when it's on an artboard and a gray background when it's off the artboard. No problems when I open the PDF in Acrobat. The transparency is there on PDFs, but it's bugging me because I can't see the background.

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Ton Frederiks
Ton FrederiksCorrect answer
Community Expert
Nov 20, 2024 10:17 PM UTC

Looks fine over here. I suspect your graphic card, since CPU preview seems to work for you.

10 replies

Monika Gause
Community Expert
Community Expert
Nov 20, 2024 9:40 PM UTC

Is that in a group?

Then some knockout group stuff could be happening.

But also try and View > Preview on CPU.

Translate
Participant
Nov 20, 2024 9:49 PM UTC

Not in a group. Previewing on CPU helps with the transparency and PNG viewing but would prefer previewing on GPU for overall smoother workflow. Not working with anything super heavy 🙂

Translate
Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
Nov 20, 2024 10:17 PM UTC

Looks fine over here. I suspect your graphic card, since CPU preview seems to work for you.

Translate
renél80416020
Inspiring
Nov 20, 2024 9:27 PM UTC

Bonjour,

Affichage > afficher le damier de transparence

<MAJ><CTRL>D

Ou placez un objet en arrière plan...

Translate
Kurt Gold
Community Expert
Community Expert
Nov 20, 2024 9:26 PM UTC

Can you share this .png file?

 

Also, which version of Illustrator are you using? What operating system?

Translate
Participant
Nov 20, 2024 9:32 PM UTC

Illustrator version 29.1 and Windows 11

Translate
Kurt Gold
Community Expert
Community Expert
Nov 20, 2024 9:53 PM UTC

Placing your sample file over a coloured background looks alright.

 

 

If that doesn't work for you, you may share the entire Illustrator file including the embedded .png file, so one can have a look.

Translate